Privacy Policy – Syncra
This Privacy Policy ("Policy") outlines how Syncra ("us", "we", or "our") collects, uses, maintains, and discloses information from users ("User" or "you") of the Syncra mobile application ("App" or "Service"). This Policy applies to the App and all products and services offered by Syncra.
Please read this Privacy Policy carefully. By accessing or using the Syncra App, you agree to the terms of this Policy.
Information We Collect
1. Information You Provide Directly:
- Account Information: Name, Email, Phone number, and for manufacturers, Company Name, Website, and Business Address.
- Payment Information: Collected via third-party processors.
- Marketing Materials: Uploads from manufacturers and dealers with logos and contact data.
- Communications: Any information provided in support or inquiry messages.
2. Information We Collect Automatically:
- Usage Data: Interactions, feature use, search queries, etc.
- Device Information: OS, device type, IP, crash data.
- Log Data: Server logs for diagnostic purposes.
3. Third-Party Technologies:
- Cookies: Used by third-party libraries. Users can opt out via settings.
- Analytics: Services like Google Analytics may collect anonymized usage data.
How We Use Your Information
- To provide and improve Syncra's core features
- To facilitate collaboration between manufacturers and dealers
- To personalize user experience
- To send service updates and marketing communication
- To process payments and manage subscriptions
- To analyze trends and research improvements
- To ensure app security and prevent misuse
- To comply with legal obligations
- To protect Syncra’s rights and resolve disputes
Data Sharing and Disclosure
- With your consent
- Between manufacturers and their authorized dealers
- With service providers like analytics or payment processors
- For legal compliance and business transfers
- Sharing anonymized or aggregated data for research
Security
We use commercially acceptable methods to protect your personal data. However, no online transmission is 100% secure.
Children’s Privacy
We do not knowingly collect information from children under 13. If you are aware your child provided data, contact us to delete it.
User Rights
Under GDPR (EEA Residents):
- Access, Rectify, Erase, Restrict, Object, and Data Portability rights.
Under CCPA (California Residents):
- Notice, Access, Deletion, Opt-out of sale, and Non-discrimination rights.
Refund and Cancellation Policy
- All purchases are non-refundable, with some exceptions for double billing.
- Subscription cancellations stop future charges only.
Permissions Requested
We request permissions for vibration, network, storage, notifications, audio recording, wake lock, call phone, billing, and camera to support full app functionality.
Data Retention
Data stored on servers is automatically deleted after 90 days. Early deletion requests can be made via support contact.
Links to Other Sites
We are not responsible for third-party site content or privacy policies linked from our App.
Governing Law
This policy is governed by the laws of India. All disputes will be handled in courts located in Rajkot, Gujarat, India.
Intellectual Property
All Syncra branding and content are protected by international intellectual property laws and are the property of Syncra or its licensors.
Changes to This Policy
We may update this policy from time to time. Revisions will be posted on this page with immediate effect.
Contact Us
Email: info@stylographicshub.com
Phone: +91 9426229295